Languages Made Easy - Practical language resources for schools, teachers and students
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Languages Made Easy FAQS

We’ve listed as many of the questions customers have asked us that we can remember. Try these before contacting us.

Where can I get a complete catalogue of all your Languages Made Easy products? 
How do I order from Languages Made Easy?
How do I pay?
How do I find your BSB and account details?
I just want to pay with Paypal because I know it’s safe. How do I go about it?
What happens if there is a problem with my order?
I placed my order 2 weeks ago. When will I get my books?
Why don’t you use perfect binding for your books like other suppliers?
I've been asked to teach LOTE, but I have a pretty limited background. Can you help with pronunciation?
I have another question you haven’t listed.

        Q. Where can I get a complete catalogue of all your Languages Made Easy products?

        A. Download the latest Languages Made Easy catalogue here.

        Q: How do I order from Languages Made Easy?

        A: Easy. Download an order form from the Languages Made Easy web page, or copy an order form that you will find at the back of the Languages Made Easy books. Fill in the blanks, including the school purchase order number, and fax it back to 61 2 6687 5892. If you like you can also post orders to:

        Languages Made Easy
        PO Box 7166
        East Ballina NSW 2478
        Australia

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        Q: How do I pay?

        A: Payment options depend on who and where you are.

        Schools/Distributers. If you have ordered on behalf of a school in Australia or an Australian distributor of Languages Made Easy products, we allow up to 30 days credit from the date of the invoice. You may credit the amount straight to our account by EFT, post us a cheque, or pay by Paypal or credit card (Visa or MasterCard). When using electronic payment methods please ensure the Languages Made Easy invoice number is entered so we can relate the payment back to your purchase. If you pay by credit card please do NOT email Languages Made Easy your details as this is insecure. These may be faxed to us securely at 61 2 6687 5892.

        Private Orders. If you have placed a personal order, or an order from an institution outside Australia, Languages Made Easy requires pre payment. You may pay by EFT, cheque, Paypal, credit card (Visa or MasterCard) or money order. When using electronic payment methods please ensure the Languages Made Easy invoice number is entered so we can relate the payment back to your purchase.

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        Q: How do I find your BSB and account details?

        A: When you place an order we will issue a Languages Made Easy tax invoice. Our BSB and account details appear on tax invoice. If you have placed a personal order or an order for an institution outside Australia we will email or fax your tax invoice so you can deposit funds to our account.

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        Q: I just want to pay with Paypal because I know it’s safe. How do I go about it?

        A: When you place your order, or when you get your tax invoice let us know you will be using Paypal. We’ll send you an email with a link or a payment button you can use to pay into the Languages Made Easy account with Paypal. It’s easy and millions of people use it with confidence every day.

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        Q: What happens if there is a problem with my order?

        A: Our answer has always been the same. Let us know as soon as possible and we will work out a solution.

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        Q: I placed my order 2 weeks ago. When will I get my books?

        A: Most orders within Australia are delivered to Languages Made Easy customers in less than 5 working days. If we believe a package may arrive later than 7 days from the date we receive the order we will advise the customer.

        If you placed an order 2 weeks ago and have not received it, and you have not received advice from Languages Made Easy, there is a problem. Please contact us ASAP. Over the past 11 years we have had orders sent to incorrect postal and email addresses, fax numbers and fax orders sent to telephones. This doesn’t happen often, but it can and does happen. We are anxious to supply our resources to customers, but we can only do that when we receive an order. If in doubt please CALL US!

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        Q: Why don’t you use perfect binding for your books like other suppliers?

        A: We experimented with a variety of binding methods, including perfect binding, when we developed our first products in 1993. We rejected perfect binding in favour of methods that last longer. Our standard approach is a combination of plastic covers and comb/spiral binding which cost us more to produce, but will withstand the harsh teaching environment are resources are put to work in.

        We designed our practical language programs to take a child from Kindergarten to Year 6, and we expect our books will still be usable when that child leaves for High School. We agree that perfect binding looks better in the short term, but we want to give customers value for money, and that’s why we are still in business. In our eyes value for money means supplying products that deliver in the classroom, year after year. And we believe that most customers will agree with us.

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        Q. I've been asked to teach LOTE, but I have a pretty limited background. Can you help with pronunciation?

        A: You'll understand that this is not the ideal situation. However, we can help if you are using the Languages Made Easy Practical series of program books in the classroom. We have developed a series of CDs that provides all the pronunciation for the vocabulary in the Practical series, using male and female native speakers. You can use these CDs to show the students authentic speaking models for the language you are teaching. The CDs can be a life saver if you have a limited background, but they will only assist if you are using our Practical series of program books.

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        Q: I have another question you haven't listed.

        A: No worries. That’s what our enquiries form is for.

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Language Programs

 

How do I pay?

 

 

 

 

 

 

 

 

 

 

 

 

How do I find your BSB and account details

 

 

 

 

 

 

 

 

 

 

 

 

I want to order your downloadable products. What should I know